Legal
Legal & Compliance
Privacy Policy
Last updated: January 20251. Introduction
Capistral Global Markets ('Capistral', 'we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information in connection with your use of the Capistral platform and related services.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, company name, and any other information submitted through registration, listing creation, or support forms. We also collect usage data and analytics relating to how users interact with the platform, including pages visited, filters applied, and map interactions.
3. How We Use Your Information
We use the information collected to operate and improve the platform, to facilitate communication between you and our support team, to provide account access and subscription management, and to send administrative and platform-related communications. We do not use your information for unsolicited marketing purposes.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose information where required by law or legal process.
5. Data Retention
We retain your information for as long as your account remains active or as needed to provide services. You may request deletion of your account and associated data by contacting our support team.
6. Cookies and Tracking
The platform uses cookies and similar technologies to maintain session authentication, remember preferences, and gather usage analytics. You may adjust your browser settings to decline cookies, though certain platform features may not function correctly without them.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any such rights, please contact us using the support contact details provided.
8. Payment Processing
We use Stripe, a third-party payment processor, to process payments securely. When you make a payment, your payment information is collected and processed directly by Stripe in accordance with their privacy policy and terms. We do not store or have direct access to your full payment card details. Stripe may collect personal information such as your name, email address, and billing details as required to process transactions and comply with applicable laws. For more information, please review Stripe's Privacy Policy: https://stripe.com/privacy
9. Contact
If you have any questions about this Privacy Policy, please contact us at privacy@capistral.com.
